INOTEKS handles complaints promptly, fairly, and confidentially, following COPE's core practice on complaints and appeals.

What you can complain about

The editorial process, delays, the conduct of editors, reviewers, or staff, the publisher, published content, or the journal's policies.

How we handle complaints

1. Email inotek@uny.ac.id with the subject "Complaint" and the manuscript ID or article DOI.
2. We acknowledge the complaint within 7 working days.
3. It is assessed by the Editor-in-Chief or, if it concerns the Editor-in-Chief, by the publisher.
4. We send a reasoned answer within 30 days, or a progress update if more time is needed.

If you are not satisfied with our response, you may escalate the complaint to the publisher, Universitas Negeri Yogyakarta, managed by the Directorate of Research and Community Service (DRPM). Complaints about publication ethics that cannot be resolved may also be brought to the Committee on Publication Ethics (COPE).

Questions about this policy: inotek@uny.ac.id. Last updated: 7 November 2026.