Evaluasi Program Pelatihan Keterampilan Dasar Komunikasi Bagi Siswa di SMKN 1 Godean Sleman

 Suranto Aw, Pratiwi Wahyu Widiarti, Chatia Hastasari

Abstract


. Studi evaluasi ini bertujuan untuk mengungkap keefektifan program pelatihan keterampilan dasar komunikasi bagi siswa Kelas XI Kompetensi Keahlian Administrasi Perkantoran SMKN 1 Godean Sleman. Penelitian ini adalah penelitian evaluasi dengan menggunakan model evaluasi program pelatihan dari Kirkpatrick yang mencakup empat tahap: reaction, learning, behavior, result. Pendekatan yang digunakan adalah kualitatif.  Subjek penelitian adalah peserta pelatihan dan pendampingan keterampilan dasar komunikasi. Pengumpulan data menggunakan teknik wawancara dan pengamatan. Analisis data menggunakan teknik interaktif dari Miles dan Huberman. Hasil penelitian mengungkap: (1) Reaction : tanggapan peserta terhadap pelatihan sangat positif, karena mendukung kompetensi siswa; (2) Learning: menunjukkan peserta memperoleh sumber belajar dan pengalaman dari pelatihan; (3) Behavior: adanya perubahan keterampilan dalam berkomunikasi; (4) Result: meningkatnya keterampilan berkomunikasi dalam kehidupan sehari-hari.

 

Kata kunci: Evaluasi, Pelatihan, Keterampilan Dasar Komunikasi, Siswa

 

 

Abstract: AN EVALUATION OF COMMUNICATION BASIC SKILLS TRAINING PROGRAM AT SMK N 1 GODEAN SLEMAN. This evaluation research aims to investigate the effectiveness of the basic communication skills training program for students of grade XI of Office Administration Skills Competency at SMK 1 Godean Sleman. This research is evaluation research employing Kirkpatrick's training program evaluation model which includes four stages, namely: reaction, learning, behavior, and results. This research utilizes a qualitative approach. The research subjects include participants of training and mentoring of basic communication skills. Data collection uses interview and observation techniques. Data were analyzed using an interactive technique of Miles and Huberman. The results of the research are: (1) Reaction: participants' responses to training were very positive because the training could enhance their competence; (2) Learning: participants get learning resources and experience from training; (3) Behavior: a change regarding the participants communication skills occur; (4) Results: students communication skills in everyday life increases.

 

Keyword: evaluation, training, basic communication skills, students.


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DOI: https://doi.org/10.21831/efisiensi.v16i1.24480

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