In this study, this edition discusses excellent service and corporate culture. The government bureaucracy in Indonesia during the New Order era was often identified as corrupt and slow. Then, the bureaucracy during the Reformation Order, which was expected to show the new face of the New Order bureaucracy, in fact failed to represent a bureaucracy capable of understanding the real context of service. Even corruption is rampant to the lowest level of bureaucracy. Public expectations were not able to be well represented during the Reformation Order. There are three categories of secretarial competencies, namely: general competencies, core competencies, and special competencies (additional). The education system is directed at realizing RISE (Relevance, Academic Atmosphere, Institutional Management, Suistability, and Efficiency). Government policies provide space for educational institutions to always develop quality and provide excellent service to their stakeholders. The goal in forming a good corporate culture is to create a high employee work ethic, a high work ethic is a measure of the quality of a company. Company culture is a soft side, as a support for the hard side (production systems, structural design and technology) to spur quality. Records management is an important aspect in an organization, both business and government organizations. Increasing the volume of work in an organization, causing an increase in the number of records produced. The number of archives that are increasing from time to time requires good handling so that the information contained in these archives can be found quickly and accurately.

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. read more...