REORIENTASI PERAN BIROKRASI DALAM MENINGKATKAN PROFESIONALITAS PELAYANAN PUBLIK

Abstract

Social reality shows that the i~npressiona bout the performance
of the bureaucracy is that it is rigid. centralized. untouched
by change, and inefficient. However. the present
era ofeconomic and informational globalization and the rapid
development of science, technology, and art demand that
there are also changes in the administration system that
suppol-ts the bureaucracy. Therefore, there needs to be a
reorientation of the bureaucracy to make it more creative.
The changes in need of attention are, among others. 1.
the changes of the form and structure of the bureaucracy which are stable-mechanical into those which are organicadaptable,
2. the changes of the principles producing classic
management into those producing new public management,
and 3. the changes in the form of decentralization/
redistribution of power to the people to encourage their
heightened pasticipation in all aspects of development.
The university as an agent of reformation and producer
of quality bureaucrats also has to change to be synchronous
with the attempted changes above. Therefore, changes
in the curriculum need to be made to make it more adaptable
and a university managerial system that stimulates creative
attitude needs to be adopted and developed.