Application of task centered system design method  in user interface design of company oﬃcial house auction

Viola Meiriza; Pacu Putra; Nabila Rizky Oktadini; Allsela Meiriza; Putri Eka Sevtiyuni

doi:10.21831/jps.v1i2.77699

Application of task centered system design method in user interface design of company oﬃcial house auction

Viola Meiriza, Universitas Sriwijaya, Indonesia
Pacu Putra, Universitas Sriwijaya, Indonesia
Nabila Rizky Oktadini, Universitas Sriwijaya, Indonesia
Allsela Meiriza, Universitas Sriwijaya, Indonesia
Putri Eka Sevtiyuni, Universitas Sriwijaya, Indonesia

10.21831/jps.v1i2.77699

Abstract

Technological developments have changed the way we interact with digital devices, including in the design of user interfaces (UI). PT Kilang Pertamina Internasional utilizes information technology to support operations, including customer service housing for employees. However, the existing system is not optimal, especially in terms of UI, which causes inconvenience and reduces eﬃciency. This study aims to redesign the Oﬃcial Housing Auction System using the Task Centered System Design (TCSD) method, which focuses on identifying user needs and developing task-based designs. This study involved observation and interviews with employees of PT Kilang Pertamina Internasional RU III Plaju. The design results were evaluated using the Maze platform, with a ﬁnal score of 84, indicating that the UI plan was feasible to use. These results are expected to increase eﬃciency and transparency in the customer process.Keywords: user interface, task centered system design (TCSD), usability test

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DOI: https://doi.org/10.21831/jps.v1i2.77699