The Influence of Work-Life Balance and Employee Engagement on Performance Through Job Satisfaction
Dede Solihin, Universitas Pamulang, Indonesia
Abstract
Abstract
This research aims to analyze the impact of work-life balance and employee engagement on employee performance, proposing job satisfaction as a mediating variable. The study was conducted at PT. Nindya Karya (Persero) Region 2. The study sample comprised 220 employees. The data analysis technique uses Smart PLS to employ the Structural Equation Model (SEM). The findings highlight that work-life balance and employee engagement significantly impact both job satisfaction and performance. Moreover, job satisfaction plays a crucial role in enhancing employee performance. The relationship between work-life balance and employee engagement in performance is significantly influenced by job satisfaction as a mediating factor. Consequently, the endorsement of the mediating role of job satisfaction emphasizes its importance as a strategy for improving employee performance at PT. Nindya Karya (Persero) Region 2.
Keywords
Full Text:
PDFReferences
Abdirahman, H., Najeemdeen, I., Abidemi, B., & Ahmad, R. (2020). The Relationship between Job Satisfaction, Work-Life Balance and Organizational Commitment on Employee Performance. Advances In Business Research International Journal, 4(1), 42-52. doi:10.24191/abrij.v4i1.10081
Adnan, B.K. (2019). Impact of Work-Life Balance, Happiness at Work, on Employee Performance. International Business Research, 12(2).
Afsar, B., Shahjehan, A., & Javed, F. (2019). Employee engagement and job satisfaction: an emerging research agenda. The International Journal of Human Resource Management, 30(15), 2133-2154. doi: 10.1080/09585192.2018.1464207
Afthanorhan, A., Awang, Z., & Aimran, N. (2020). An extensive comparison of cb-sem and pls-sem for reliability and validity. International Journal of Data and Network Science, 4(4). https://doi.org/10.5267/j.ijdns.2020.9.003
Ahakwa, I., Yang, J., Agba Tackie, E., & Atingabili, S. (2021). The Influence of Employee Engagement, Work Environment and Job Satisfaction on Organizational Commitment and Performance of Employees: A Sampling Weights in PLS path Modelling. SEISENSE Journal of Management, 4(3), 34–62. https://doi.org/10.33215/sjom.v4i3.641.
Alvesteffer, R. (2016). The Importance of Work Life Balance. IOSR Journal of Business and Management
Amponsah-Tawiah, K., & Mensah, J. (2016). Work-life balance and employee job satisfaction: Evidence from Ghana's banking sector. International Journal of Bank Marketing, 34(3), 341-360
Apriwarto, M.H., & Sasono, H. (2022). Analisis Kinerja Perusahaan BUMN Sektor Konstruksi yang terdaftar di Bursa Efek Indonesia. GEMILANG: Jurnal Manajemen dan Akuntansi. 2(3). 52-75
Arianto, D. (2017). Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan Melalui Organizational Citizenship Behavior Sebagai Variabel Intervening (Studi Pada Staff PT Kepuh Kencana Arum Mojokerto). Jurnal Ilmu Manajemen (JIM). 5(3).
Arief, N. R., Purwana, D., & Saptono, A. (2021). Effect of Quality Work of Life (QWL) and Work-Life Balance on Job Satisfaction through Employee Engagement as Intervening Variables. The International Journal of Social Sciences World (TIJOSSW), 3(1), 259–269.
Arifin, M., & Muharto, A. (2022). Pengaruh Worklife Balance Terhadap Kinerja Karyawan (Studi Pada PT. Livia Mandiri Sejati Pasuruan). Jurnal Riset Ekonomi dan Bisnis, 15(1), 37-46. doi:http://dx.doi.org/10.26623/jreb.v15i1.3507
Aruldoss, A., Berube Kowalski, K., Travis, M.L. and Parayitam, S. (2022), The relationship between work–life balance and job satisfaction: moderating role of training and development and work environment, Journal of Advances in Management Research, 19(2), pp. 240-271. https://doi.org/10.1108/JAMR-01-2021-0002
Asari, A.F. (2022). Pengaruh Work-Life Balance Terhadap Kinerja Karyawan Melalui Kepuasan Kerja Pada Karyawan Bpjs Ketenagakerjaan. Jurnal Ilmu Manajemen. 10(3). 843-852.
Bella, B., & Widjaja, D. C. (2018). Pengaruh Employee Engegament Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening Di Hotel Ibis. Jurnal Hospitality Dan Manajemen Jasa, 6(2), 46–60.
Choudhury, J. (2015). Quality of work – life balance: a study on it professionals. ASBM Journal of Management. 38(3), pp.635–672.
Cintani, C., & Noviansyah, N. (2020). Pengaruh Employee Engagement Terhadap Kinerja Karyawan Pada PT. Sinar Kencana Multi Lestari. Kolegial, 8(1), 29– 44.
Damayanti, R., Hanafi. A, & Cahyadi. A. (2018). Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan. Studi Kasus Karyawan Non Medis. RS Islam Siti Khadijah Palembang. (JEMBATAN) Jurnal Ilmiah Manajemen Bisnis dan Terapan. 15(2).
Dessler, G. (2019). Manajemen SDM : buku 1. Jakarta: Indeks
Dewanto, L. R. dan A. (2016). Pengaruh Employee Engagement terhadap Kepuasan Kerja dan Turnover Intention Perawat (Studi pada Rumah Sakit Wava Husada Kepanjen Malang). Jurnal Aplikasi Manajemen, 14(2), 322–333.
Djastuti, I., Suharnomo, S., Lestari, L., & Sugiharti, R. R. (2022). Determinan Employee Engagement Generasi Millenial Karyawan BUMN. Jurnal Bisnis Strategi, 31(1), 14-28. https://doi.org/10.14710/jbs.31.1.14-28
Dousin, O., Collins, N., & Kler, B. K. (2019). Work-life balance, employee job performance and satisfaction among doctors and nurses in Malaysia. International Journal of Human Resource Studies, 9(4), 306–319
Eliyana, A., Ma’arif, S., & Muzakki. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance. European Research on Management and Business Economics, 25(3). 1-7. https://doi.org/10.1016/j.iedeen.2019.05.001
Endeka, R. F., Rumawas, W., & Tumbel, T. M. (2020). Worklife Balance dan Kompensasi terhadap Kepuasan Kerja Karyawan PT Hasjrat Abadi Cabang Kotamobagu. Productivity, 1(5), 436–440.
Fayyazi, M., & Aslani, F. (2015). The impact of work-life balance on employees’ job satisfaction and turnover intention; the moderating role of continuance commitment. International Letters of Social and Humanistic Sciences, 51(4). 33-41
Foanto, E. F. Tunarso, E. B. Kartika, E. W. (2020). Peran Work Life BalanceTerhadap Kinerja Karyawan Melalui Komitmen Afektif Sebagai Variabel Mediasi Pada Karyawan Hotel Berbintang Tiga di Makassar, Sulawesi Selatan. Journal Manajemen Perhotelan, 6(1), 37-45.
Ganapathi, I. M. D., & Gilang, A. (2016). Pengaruh Work-Life Balance Terhadap Kepuasan Kerja Karyawan (Studi Pada Pt . Bio Farma Persero), Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis. 3(1), 506–511
Ghozali, I., & Latan, H. (2017). Partial Least Squares: Konsep, Metode, dan Aplikasi Menggunakan Program WarpPLS.5.0. Edisi Ketiga. Semarang: Badan Penerbit Universitas Diponegoro.
Hair Jr., J. F., Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM or CB-SEM: updated guidelines on which method to use. International Journal of Multivariate Data Analysis, 1(2). https://doi.org/10.1504/ijmda.2017.10008574
Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial Least Squares Structural Equation Modeling (PLS-SEM): An Emerging Tool in Business Research. European Business Review, 26(2), 106–121. https://doi.org/10.1108/EBR-10-2013-0128
Happy, K. (2021). The Mediating Effect of Job Satisfaction Between the Dimensions of Work-Life Balance and Work Engagement: A Study on Faculty Members of Private Universities in Dhaka, Bangladesh. Jahangirnagar University Journal of Management Research. 4(2).
Harefa, M.S., & Laia, A.Y. (2022). Analisis Penerapan Pajak Penghasilan Final Pasal 4 Ayat 2 Atas Jasa Kontruksi (Studi Kasus Pada CV. Tuberta). Journal of Economics and Business. 4(2).
Hussein, O., Njati, I.C., & Rukangu, S. (2016). Influence Of Work Life Balance On Employee Job Satisfaction: A Case Of Northern Rangelands Trust In Isiolo County, Kenya. International Journal of Economics, Commerce and Management United Kingdom 4(11).
Ingsih, K., Budiantoro, R., Hasanatina, F., & Ali, S. (2022). Work-life Balance and Compensation on Performance with Job Satisfaction as an Intervening Variable for Millennial Generation Banking Employees. Jurnal Manajemen Bisnis, 13(2), 255-276. doi:https://doi.org/10.18196/mb.v13i2.13947
Irwandi, F.Y., & Sanjaya, A. (2022). Pengaruh Work-Life Balance dan Work Engagement Terhadap Kinerja Karyawan Melalui Kepuasan Kerja (Studi Pada Bankaltimtara Syariah Cabang Jl. A Yani Samarinda). Journal of Business Management Education. 7(2). 1-7
Jain, R., & Jain, R (2018), ‘Impact of Employee Engagement on Job Satisfaction at Ultratech Cement Limited-HCW’, International Journal of Computer & Mathematical Sciences (IJCMS), 7(3). 63-88.
Jaiswal, G., Pathak, R., & Kumari, S. (2017). mpact Of Employee Engagement On Job Satisfaction and Motivation. International Journal of Advanced Engineering, Management and Science, 3(5), 510–515. https://doi.org/10.24001/ijaems.3.5.16
Joushan (2015). Pengaruh Budaya Organisasi dan Employee Engagement terhadap Kinerja Karyawan pada PT PLN (Persero) Area Bekasi. Jurnal Aplikasi Manajemen, 13(4), 697-703.
Juanda, U., Dede, N., Sri, K. (2018). Job Satisfaction and Employee Performance Shoes Industry in Tangerang Regency Banten Province. International Review of Management and Marketing. 9 (1) 99-103.
Juniantara, I., & Riana, I. (2016). Pengaruh Motivasi dan Kepuasan Kerja Terhadap Kinerja Karyawan Koperasi di Denpasar. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana. 4(9).
Kakul, Agha., FT, Azmi., & Irfan, A. (2017). Work-Life Balance and Job Satisfaction: An Empirical study Focusing on Higher Education Teachers in Oman. International Journal of Social Science and Humanity. 7 (3) 164-171
Kim, H. K. (2014). Work-Life Balance and Employees Performance: The Mediating Role of Affective Commitment. Global Business and Management Research: An International Journal, 6, 37- 51.
Krishnan, R., Loon, K. W., & Tan, N. Z. (2018). The effects of job satisfaction and work-life balance on employee task performance. International Journal of Academic Research in Business and Social Sciences, 8(3), 652-662.
Kumpikaite, V., & Gudeliene, N. (2019). The relationship between work-life balance and job satisfaction: the mediating role of work engagement. European Journal of Management Issues, 27(2), 67-78
Lailatul, Q.H., & Al Musadieq, M. (2018). Pengaruh Work-life Balance terhadap Kepuasan Kerja (Studi pada Karyawan Perempuan Yayasan Insan Permata Tunggulwulung Kota Malang). Jurnal Administrasi Bisnis. 60(1)
Machucha, M, M., Jasmina, B, M., & Ines, A. (2016). Work-life balance and its relationship with organizational pride and job satisfaction. Journal of Managerial Psychology. 31 (2) 587-602.
Mahalakshmi, R., & Ramesh, S. (2017). Work-life balance, job satisfaction and employee retention: A study on women employees. Global Business Review, 18(5), 1265-1277. doi: 10.1177/0972150917702402
Maleka, M. (2019). Employee engagement, organisational commitment, and job satisfaction in Namibia, South Africa, and Zimbabwe: An exploratory study. Journal of Psychology in Africa, 29(4)
Maslichah, N., & Hidayat, K. (2017). Pengaruh Work-Life Balance dan Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan (Studi pada Perawat RS Lavalette Malang Tahun 2016). Jurnal Administrasi Bisnis S1 Universitas Brawijaya, 49(1), 60–68
Muliawan, Y., Perizade, B., & Cahyadi, A. (2017). Pengaruh Keterikatan Karyawan (Employee Engagement) Terhadap Kinerja Karyawan di PT. Badja Baru Palembang. Jembatan – Jurnal Ilmiah Manajemen Bisnis Dan Terapan, 17(2), 69–78
Muliawati, T., & Frianto, A. (2020). Peran Work-Life Balance dan Kepuasan Kerja Terhadap Kinerja Karyawan Milenial: Studi Literatur. Ilmu Manajemen, XX(2018), 606–620.
Muzakki, D., & Rokhmah, A. (2019). Work-Life Balance and Employee Performance: The Mediating Role of Job Satisfaction. Jurnal Ekonomi Dan Bisnis, 22(2), 127–140
Naila, F., Ariesta, H., Dio, C. (2020). Antecedents That Affect Job Satisfaction and Employee Performance. Saudi Journal of Business and Management Studies. 5(6) 293-302
Nurul, E., Rozana, O., Wei, L., Shafinar, I. (2018). The Effect of Payment, Recognition, Empowerment and Work-Life Balance on Job Satisfaction in the Malaysia’s Oil and Gas Industry. International Journal of Academic Research in Business & Social Sciences. 8 (2) 639 - 656
Owusu, E., & Ansah-Adu, K. (2016). Employee engagement: the key to improving performance in the construction industry. Journal of Engineering, Design and Technology, 14(4), 596-611
Pandoyo, Pramesti, Y., & Tulhanifah, I. (2021). Strategi Perusahaan Bidang Konstruksi Dalam Menghadapi Resesi Ekonomi (Studi Kasus PT Adhi Karya (Persero) Tbk). Jurnal Ekonomi, Manajemen, Bisnis Dan Sosial. 1(3). 210-218.
Priansa, D.J. (2016). Manajemen SDM dalam Organisasi. Publik dan Bisnis. Bandung: Alfabeta
Riyanto, S., & Lukertina, E. A. (2019). Work Life Balance and its Influence on Employee Engagement “Y” Generation in Courier Service Industry. International Review of Management and Marketing, 9(6), 25–31
Rondonuwu, F., Rumawas, W., & Asaloei, S. (2018). Pengaruh Work-life Balance Terhadap Kepuasan Kerja Karyawan Pada Hotel Sintesa Peninsula Manado. Jurnal Administrasi Bisnis, 7(2), 30–39. https://doi.org/10.35797/jab.7.2.2018.22044.30-39
Rony, Z.T., & Yulisyahyanti (2022). The Influence of Work-Life Balance and Burnout on Job Satisfaction. International Journal of Environmental, Sustainability, and Social Sciences. 3(3).
Rosita, T., & Yuniati, T. (2016). Pengaruh kepuasan kerja terhadap kinerja karyawan dengan komitmen organisasional sebagai variabel intervening. Jurnal Ilmu Dan Riset Manajemen, 5(1), 1–20
Saptono, N.K., Supriyadi, E., & Tabroni (2020). Pengaruh Work Life Balance dan Lingkungan Kerja Terhadap Kepuasan Kerja Melalui Employee Engagement Dengan Kesehatan Mental Sebagai Variabel Moderator Pada Karyawan Generasi Milenial (Studi Kasus: Direktorat Keuangan PT Angkasa Pura I (Persero). Jurnal Ekobisman. 5(2).
Saranga, R., Yusuf, R.M., & Pono, M. (2022). Effect Of Employee Engagement, Work-Life Balance and Organizational Culture on Employee Performance with Job Satisfaction As Intervening Variable (Study: Pt Prasetia Dwidharma Makassar Office). Global Scientific Journals 10(2).
Sayekti, L.N., & Suhartini. (2022). Work Life Balance dan Work Engagement: Dampaknya Terhadap Kepuasan Kerja Dan Kinerja Karyawan. Jurnal Aplikasi Bisnis. 19(1). https://doi.org/10.20885/jabis.vol19.iss1.art2
Sedarmayanti. (2017). Manajemen Sumber Daya Manusia, Reformasi Birokrasi dan Manajemen Pegawai Negeri Sipil. Bandung: Refika Aditama.
Shantha, A.A. (2019). The Impact of Work-Life Balance on Job Satisfaction: With Special Reference to ABC Private Limited in Sri Lanka. American Journal of Humanities and Social Sciences Research (AJHSSR). 3(6)
Singh, P., & Pradhan, R. K. (2021). Work-life balance and job satisfaction among construction professionals in India: A moderated mediation model. Journal of Engineering, Design and Technology, 19(1), 82-99. doi: 10.1108/JEDT-10-2019-0293
Soomro, A.A., Breitenecker, R.J. and Shah, S.A.M. (2018), Relation of work-life balance, work-family conflict, and family-work conflict with the employee performance-moderating role of job satisfaction, South Asian Journal of Business Studies. 7(1). pp. 129-146. https://doi.org/10.1108/SAJBS-02-2017-0018
Sugiyono. (2018). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta
Sun, J., Zhang, X., & Wang, H. (2020). How work-life balance affects job satisfaction: The mediating role of employee engagement. Frontiers in Psychology, 11, 524.
Supiyanto, Y. (2015). Pengaruh Kompensasi, Kompetensi dan Komitmen Organisasional Terhadap Kepuasan dan Kinerja. Jurnal Economia, 11(2), 118-131. doi:https://doi.org/10.21831/economia.v11i2.8281
Tejpal, P. (2015). Enhancing the Job Satisfaction Level Through Dimensions of Employee Engagement: An Empirical Study on Private Sector Bank Managers. Drishtikon: A Management Journal. 7(1). 22-40. DOI: 10.21863/drishtikon/2015.7.1.010
Thamrin, M., & Riyanto, S, (2020). The Effect of Work Motivation, Work Environment, and Work Life Balance on Employee Performance at PT. Angkasapura I (Persero) Sultan Aji Muhammad Sulaiman Sepinggan Airport– Balikpapan. IOSR Journal of Dental and Medical Sciences, 19(6), 40-47. DOI: 10.9790/0853-1906044047
Vetrivel, S. C., V. Krishnamoorthy, & Dhas, D.B. (2020). Drivers of Employee Engagement to Job Satisfaction in Modern Industries. International Journal of Psychosocial Rehabilitation. 24 (10)1637-1647. DOI: 10.37200/IJPR/V24I10/PR300190
Waworuntu, E., Kainde, S., & Mandagi, D. (2022). Work-Life Balance, Job Satisfaction and Performance Among Millennial and Gen Z Employees: A Systematic Review. Society, 10(2), 286-300. https://doi.org/10.33019/society.v10i2.464
Weerakkody, W., Mendis·, M. D. V. S., & Weerakkody, W. A. S. (2017). The Impact of Work Life Balance on Employee Performance with Reference to Telecommunication Industry in Sri Lanka. Kelaniya Journal of Human Resource Management, 12(1). https://doi.org/http://doi.org/10A038/kjhrm.v12i1A2
Wenno, M.W. (2018). Hubungan Antara Work Life Balance dan Kepuasan Kerja Pada Karyawan di PT Pln Persero Area Ambon. Jurnal Maneksi. 7(1). DOI: https://doi.org/10.31959/jm.v7i1.86
Yulianto, B. (2020). Perilaku pengguna APD sebagai alternatif meningkatkan kinerja karyawan yang terpapar bising intensitas tinggi. Surabaya: Scopindo Media Pustaka.
Yusuf, Rika M., Rita N Taroreh., & Genita G Lumintang. (2019). Pengaruh Employee engagement, Beban Kerja dan Kepuasan Kerja Terhadap Kinerja Karyawan Pada CV. Indospice di Manado. Jurnal EMBA. 7(4).
DOI: https://doi.org/10.21831/economia.v21i1.70925
Refbacks
- There are currently no refbacks.
Archive, Citation & Indexing:
More archive, citation, & indexing...
This site is licensed under a Creative Commons Attribution 4.0 International License