STRES DAN KONFLIK DALAM ORGANISASI
Abstract
Stress and conflict can not separated, because of severe and prolonged stress will lead to conflict within the individual as well as between indvidu within the organization. Conflicts may occur in the relationship between the leaders (managers) and subordinates because of the character of hierarchical relationships. The conflict in the lower level can be considered as part of management that is expected to have significant changes. But if the conflict is so severe and profound emotion had played a major role, it shows the weakness of the organization and placed in the position of disadvantage. In this context, the figure of the leader (manager), the organization plays an important role in handling the conflict.
Key words: stress, conflict, organizational performance
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