INCLUSIVE TOURISM AND ACCESSIBILITY: A CASE STUDY OF THE DISABILITY-FRIENDLY TOURISM DESTINATION AT GEMBIRA LOKA ZOO

Abstract

Yogyakarta, as one of Indonesia’s leading tourist destinations has various variety destination tourism . In order to make destination tour can also be enjoyed all circles including for disabilities . The Yogyakarta Special Region The government has implemented a number of policies related inclusive tourism and accessible for disability . Research This aim For study implementation inclusive tourism in Gembira Loka Zoo with focus on accessibility for people with disabilities . This research uses a qualitative approach with method studies case For analyze implementation tourist inclusiveness and accessibility at Gembira Loka Zoo, because method This allows exploration deep to condition real as well as factors that influence its application to the destination tour certain . Research results show that accessibility in Gembira Zoo for​ visitors disabled Already available on aspects physical , information , services , and socio-environmental , however Still face various limitations like amount facilities that have not been adequate , less track​ safe , and information that has not been fully inclusive . Findings This confirm the need strengthening inclusive tourism through repair infrastructure , systems information friendly disabled , improvement services , as well as involvement community disabled in a way sustainable