Vol. 1 No. 1 (2025): Period January - June 2025

Articles

• The Impacts of Facilities and Service Quality on Customer Satisfaction at Puskesmas Wonosari II

  Parwidia Puput Nurita, Rr. Chusnu Syarifa Diah Kusuma

  1-8

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• The Influence of Service Quality and Customer Value on Household Customer Satisfaction PDAM Tirta Handayani Gunungkidul

  Luqman Hakim Indartiawan, Wahyu Rusdiyanto

  9-22

  • PDF

• PosPay Application Services as an Alternative Digital Wallet (E-Wallet) (Case Study at PT Kantor Pos Wonosari Branch)

  Salsha Alvia Parwati, Fajar Wahyu Nugroho

  23-28

  • PDF

• The Influence of E-Wom and Perceived Usefulness on Repurchase Intention through the Mediation of E-Trust in Users of Valbury Apps E-Commerce (A Case Study at PT Valbury Asia Futures Semarang)

  Friska Saskilia, Fajar Wahyu Nugroho

  29-39

  • PDF

• Analysis of the Implementation of Customer Relationship Management (CRM) in Enhancing Customer Loyalty at Sinaran Coffee Klaten

  Erizka Khairunnisa Oky Febriana, Wahyu Rusdiyanto

  40-51

  • PDF

• The Effects of Service Quality And Product Price on Customer Satisfaction at Lotte Grosir Yogyakarta

  Ari Fatunimah, Rr Chusnu Syarifa Diah Kusuma

  52-61

  • PDF