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Vol 12, No 2: October 2016 Factors Affecting Brand Loyalty among Smartfren Customers Abstract  PDF
Aji Wira Tama, Wisnu Untoro
 
Vol 16, No 2: October 2020 Product Quality and After-Sales Service in Improving Customer Satisfaction and Loyalty Abstract  PDF
Astri Ayu Purwati, Tomy Fitrio, Frank Ben, Muhammad Luthfi Hamzah
 
Vol 15, No 2: October 2019 The Effect of Consumer-Based Brand Equity and Satisfaction on Loyalty: An Empirical Study Abstract  PDF
Muhammad Andreaginola Pratama, Rizki Pratama Saleh Siregar, Sabrina Oktaria Sihombing
 
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