The studies discussed in this edition focus on the competence of students, secretaries, and non-profit organizations. One way to achieve the competence of Secretarial graduates is to provide opportunities for students to do street vendors. PKL implementation requires good coordination between students, D3 secretarial study program and partner agencies or the world of work / industry (DU / DI). The importance of mastering English for secretaries is that English can open a world window to enter a wider new world, improve careers, improve communication, provide added value, increase knowledge and insight about international information, and language of instruction to make it easier to understand gadget and internet technology . Secretary jobs in the office require information technology media. By using this technology, office work can be efficient and effective.

Today, it is not only for-profit organizations that carry out various marketing strategies to attract consumers. Non-profit organizations also carry out various marketing strategies in order to survive. In this modern era and unlimited information, exponential marketplaces and companies have sprung up, causing consumers' desire to be served in a fast and concise manner. The maximum quality of online services will create customer loyalty that leads to customer engagement. Staffing is an important element in administration that will drive the other elements. So it really needs attention in its role or activity.

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