SEPTEMURYANTORO, Syaiful Ade. Service Excellent Based Quality Management Strategy at ARTOTEL Yogyakarta. Journal of Tourism Dynamics, [S. l.], v. 1, n. 1, p. 7–17, 2026. Disponível em: https://journal.uny.ac.id/publications/tourism/article/view/2750. Acesso em: 13 may. 2026.