HARDIYANSYAH, Hardiyansyah -. SERVICE QUALITY OF LAND CERTIFICATE AT LAND OFFICE OF PALEMBANG-INDONESIA: SERVQUAL MODEL. Natapraja, [S. l.], v. 6, n. 2, p. 129–146, 2018. DOI: 10.21831/jnp.v6i2.21206. Disponível em: https://journal.uny.ac.id/index.php/natapraja/article/view/21206. Acesso em: 8 may. 2025.