FAHRIZA, Fahriza; CAHYADI, Eko Rudy; SARMA, Ma’mun. ANALISIS FAKTOR MANAJEMEN PENGADUAN PELAYANAN KESEHATAN PUSKESMAS DINAS KESEHATAN KOTA TANGERANG SELATAN. JURNAL ILMU MANAJEMEN, [S. l.], v. 13, n. 1, p. 85–103, 2018. DOI: 10.21831/jim.v13i1.22225. Disponível em: https://journal.uny.ac.id/index.php/jim/article/view/22225. Acesso em: 25 may. 2025.