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Elisa Tjondro
Petra Christian University
Indonesia

Joscelind Setiabudi
Petra Christian University
Indonesia

Alexandro Christian Joyo
Petra Christian University
Indonesia

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Keywords ROA Return on Asset Service Quality audit delay board of commissioners brand loyalty capital structure consumer behavior customer loyalty customer satisfaction dividend payout ratio economic growth entrepreneurial interest family environment firm characteristics firm value need for achievement population profitability realized gains and losses self-efficacy
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Home > Vol 15, No 1 > Tjondro
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